About

Built by landlords. For landlords.

RenteRoo started as the tool we wanted for our own rental properties in Wales.

We manage our own properties, and none of the individual jobs ever felt particularly hard. Renew a certificate, sort out a repair, check the rent came in, find a document, visit a property.

Keeping track of all of it was the hard part. Our information ended up where you’d probably expect: a spreadsheet, a few folders, calendar reminders, emails and a tenant’s message sitting in WhatsApp. Each made sense on its own. Together they left that background feeling that something, somewhere, had been forgotten.

We wanted one place that worked the way we actually manage our properties.

Not a big property-management system built for letting agencies, and not a spreadsheet with nicer buttons. Somewhere we could open and quickly answer:

  • What needs dealing with, and what can wait?
  • Where’s the certificate we need?
  • What did we find the last time we visited?
  • Has that repair been sorted?
  • Did the rent arrive?

The paperwork is only part of managing a property.

Keeping certificates and dates in order matters. But so does keeping a proper record of what’s actually happening at the property: the checks you’ve done, the repairs your tenants have reported, the photos you took and the things still to deal with. We wanted those to live together too.

So we built RenteRoo and used it on our own properties first.

We started with the jobs that were creating the most admin for us, and only then began putting RenteRoo in front of other landlords who manage their own properties. We’re still early, and that’s deliberate: we’d rather build around how landlords really work than guess at a hundred features nobody needs. The landlords using RenteRoo now will have a real say in what it becomes.

Your data

How we look after your tenants’ data

When you use RenteRoo for your tenancies, you’re trusting us with information about real people. Here’s where it goes and what we do with it.

Stored in London.Your records and documents are stored in London. Emails are sent through a service in Ireland. Every company that stores or handles your records for us is named on Who helps us run RenteRoo.
Tenants see only what’s theirs.You see everything you record. Your tenant sees their own tenancy, their tenancy documents and the property’s current gas safety certificate, EICR and EPC. They see nothing about your other properties, and nothing else you’ve stored.
Your data isn’t for sale.We don’t sell it, we don’t use it for marketing, and we don’t use it to train any AI model, ours or anyone else’s.
Take your records with you.You can download everything, any time. If you close your account, your profile is anonymised 30 days later. Records of a tenancy are kept under an anonymous reference for the period the law needs, so neither you nor your tenant loses evidence you might need.

Who we are

Company
4Real Estate Limited, trading as RenteRoo
Company number
15119929 · Registered in England and Wales
Registered office
42 Ffordd Y Meillion, Llanelli SA15 2EX, Wales
ICO registration
ZC215339
Get in touch
hello@renteroo.co.uk